Child safety standards
Zero tolerance for child sexual abuse and exploitation.
Last updated: July 30, 2026
echooos is made for people aged 16 and over. Child sexual abuse and exploitation (CSAE) has no place on this service. This page sets out the standards we hold ourselves to, how anyone can report a concern, and what we do when we receive one.
Our commitment
We prohibit child sexual abuse and exploitation in every form, including child sexual abuse material (CSAM). This is a zero-tolerance standard: it applies to every user, every group, and every piece of content on echooos, and it cannot be waived by a group's own rules. Where we find CSAE, we remove the content, permanently ban the people responsible, preserve the evidence we are legally required or permitted to keep, and report the case to the competent authorities.
Minimum age of 16
echooos is not a service for children. Using echooos requires an account, and our Terms of Service set a minimum age of 16; the same age floor is stated in our privacy notice. We do not knowingly allow anyone under 16 to register. If we learn that an account belongs to someone under 16 — whether through a report, a review, or our own checks — we close the account and delete its content. If you believe a child is using echooos, please tell us using the contact below.
What is prohibited
The following is forbidden on echooos and leads to immediate removal and a permanent ban: any depiction of a minor in a sexualised context, including generated, drawn, or edited imagery; sharing, requesting, or linking to CSAM; grooming or any attempt to sexually approach a minor; sextortion, that is, threatening to publish intimate material; trafficking, prostitution, or any other sexual exploitation of minors; sexualised comments, facets, group names, or reactions about a minor; and using profile or group images that sexualise a minor. Attempting any of these, or helping someone else do so, is treated the same as doing it.
How to report a concern
Inside the app you can report a person directly from their profile or from a game result, and you can block them so they can no longer reach you. Reports go to us for review. You do not need an echooos account to reach us: anyone — a parent, a teacher, a platform, or an authority — can write to child-safety@echooos.com. Please describe what you saw and, if possible, name the account or group involved. We review child safety reports with priority, ahead of all other support requests. If a child is in immediate danger, contact your local police first; in Germany that is 110.
How we handle reports
Every child safety report is reviewed by a named person on our team, not by an automated filter alone. Depending on what we find, we remove the content, restrict or suspend the account, permanently ban the person and block re-registration, and delete the account together with its content. We keep the data we need to keep for the duration required to report the case and to answer lawful requests from authorities, and we tell the person reporting the outcome where we are permitted to do so. We also review whether other accounts or groups are affected and act on those as well.
Reporting to authorities
When we become aware of a suspected case of child sexual abuse or exploitation, we report it to the competent authorities. In Germany these are the state police forces and the Bundeskriminalamt (BKA); where the case has a US nexus we also report to the National Center for Missing & Exploited Children (NCMEC). We comply with the applicable law, in particular §§ 176 and 184b of the German Criminal Code (StGB), the EU Digital Services Act, and the GDPR, and we answer lawful requests for information from law enforcement. We do not act on requests that lack a legal basis.
Design choices that reduce risk
echooos has no public feed, no open search of strangers' content, and no open private messaging. What you write is visible only inside a group you were invited to, and to the people in it. Contact happens either in such a group or between people who have confirmed each other as friends. Blocking someone prevents further contact and hides both sides' content from one another. Profile and group images are limited to the app's own picker, and reported media can be removed by us at any time.
Responsibility and review
Responsibility for child safety at echooos sits with the partners of Bartling & Schmalbach Echooos GbR, the operator named in our imprint. Our designated contact for child safety questions — including from platforms, researchers, and authorities — is reachable at child-safety@echooos.com and is able to speak about how we prevent CSAE on echooos and how we comply with these standards. We review these standards at least once a year and whenever we ship a feature that changes how people reach each other.
Changes to these standards
We update this page when our standards, our processes, or the applicable law change, and we keep the date at the top current. The published version on this page is always the one that applies.
Report a child safety concern
child-safety@echooos.comChild safety reports are reviewed ahead of every other request. If a child is in immediate danger, call your local emergency number first.